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Thank you for choosing VELLESKY.
At VELLESKY, we believe customer service should feel simple, friendly, and dependable. Whether you have a question before placing an order or need assistance after your purchase, our Customer Support Team is here to help. A clear contact page with an email, response time, and business information also makes it easier for customers to know how and when to reach you.
We strive to respond to all emails within 24–48 business hours, Monday through Friday.
To help us assist you more efficiently, please include your Order Number if your inquiry is related to an existing purchase.
Our team is happy to assist you with:
Whatever you need, we'll do our best to provide a clear and helpful solution.
VELLESKY
1810 Bethel Trce
Suwanee, GA 30024
United States
Business Correspondence Only – Not a Return Address
Please note that this address is not our return warehouse.
If you need to return an item, please contact our Customer Support Team first. We'll provide the appropriate return instructions and the correct return address after your request has been approved.
Monday – Friday
9:00 AM – 6:00 PM EST
Saturday – Sunday
Closed
Emails received outside of business hours will be answered on the next available business day.
For faster assistance, please include the following information:
If your inquiry involves a damaged, defective, or incorrect item, please attach clear photos of the product, packaging, and shipping label so our team can review the issue more efficiently.
Thank you for shopping with VELLESKY.
Your trust and support mean a lot to us. Whether you’re checking on an order, looking for product information, or simply need a little assistance, you can always reach out to our team.
VELLESKY — whenever you need us, we're just an email away. ✨
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